Help centre
Step-by-step guides to everything you can do with Big Bold Marketing.
Most asked for
- Your first campaign, start to finishSet up your brand, upload and clean a list, plan the campaign, write its landing page and emails, choose who gets it and send, then answer the replies.Getting started · Step by step
- Set up your brandMake a brand preset from your website and logo, and every email, landing page and video starts in your colours, your fonts and your voice.Getting started · Step by step · 17 steps
- Plan your first campaignOpen Campaigns, press New Campaign, pick your brand and answer four questions: what you're offering, who it's for, what they believe now, and what you want them to believe.Campaigns · Step by step · 10 steps
- Upload and clean your listMake a list, upload your contacts as a CSV, check the columns and confirm consent. Every address is cleaned on the way in, then checked with its own mail server.Lists and contacts · Step by step · 13 steps
- Answer replies in your inboxOpen Inbox: replies and form fills are sorted by the campaign, page or form they came from, To answer shows who's waiting on you, and Leads and Tasks keep the follow-up.Replies and sequences · Step by step · 15 steps
- Build your website with AIPress New website, choose Business website, say what you do and what makes you different, pick a look, check the pages it plans, then press Build my website.Your website · Step by step · 20 steps
Browse by topic
- Getting startedSet up your brand and send your first campaign, start to finish.3 articles
- Email marketingThe know-how behind every send: building a list, what to send and how often, writing, design, the inbox, the law and your numbers.22 articles
- CampaignsPlan a campaign, write its emails, choose who gets them and send, then read the results.13 articles
- Landing pages and formsThe page a campaign's readers land on, and the forms that turn visitors into contacts.5 articles
- Lists and contactsUpload a list, see how every address was cleaned, and handle unsubscribes.10 articles
- Replies and sequencesAnswer every reply in one inbox, sign your emails, and follow up one person at a time.9 articles
- Sending and deliverabilitySending domains, your reply-to address, pace, and what keeps your mail landing in the inbox.17 articles
- Your websiteBuild your website, change any page, put it live on your own address, and take enquiries and bookings.22 articles
- Your online shopBuild a shop, add products and collections, and set up delivery and payments.6 articles
- Films and mediaMake films in your brand for your business, your campaigns and your website.2 articles
- Your accountYour plan, billing, usage and credits, your team, and rewards for referring a business.9 articles